SUMMARY: The Manager will analyze and evaluate operation of the program and organize and
control all data and budgets. The Manager will lead the professional development and management
of staff. The Manager will participate in organizational wide initiatives and support and cultivate the
growth and future mindset of the YWCA Metropolitan Chicago. The Manager ensures best practices
& quality assurance. The Manager will identify new program initiatives/program operations and
resource development
ESSENTIAL RESPONSIBILITIES:
• Ensures fidelity to funder and ensures that funder contractual obligations are met.
• Interviews, trains, develops, and oversees a staff of motivated, qualified employees that
demonstrate professionalism, competence, cultural fit and executive functioning.
• Conducts Possibility Conversations bi- weekly with staff.
• Conducts FYI and development plans yearly with staff.
• Handles discipline and termination of employees as needed and in accordance with the
YWCA Metropolitan Chicago.
• Participates in Manager’s meetings and collaborates with the Child and Family Development
team.
• Develops peer groups of support while developing and enhancing the programs.
• Build and supports a collaborative team.
• Holds bi-weekly staff meeting and clearly, concisely and in a timely manner communicates in
writing the content to the Director of Child and Family Development.
• Manages all program data and reports required by funders.
• Completes timely and accurate reporting to accredited and obligatory entities for the program.
• Represents the organization in the community and builds a network of connections and
support as well as promotion of YWCA services.
• Identify and build community relationships to strengthen the delivery of services and
increased funding opportunities.
• Demonstrate strategic initiative and create plans yearly with the Director of Child and Family
Development.
• Manage and pursue strategic resources. • Manager will strive for consistency across the enterprise with their management,
communication, and execution of programming. Fiscal Management o Manage all
expenditures, budgets and funding obligations as well as creating budgets.
o Manager will generate revenue for the program and YWCA Metropolitan Chicago.
• Talent Management o Support professional development and promotion for the team. o
Manage complex and diverse work within the team.
o Demonstrate the ability to delegate and build skills across the team.
NON-ESSENTIAL RESPONSIBILITIES: Participate in administrative and program meetings, as
appropriate.
OTHER DUTIES AS ASSIGNED: Other duties outside of the responsibilities of the position may be
assigned, whether for a project, special needs task or other assignments, or participating in
collaborations.
QUALIFICATIONS:
• Experience in Parents As Teachers Model preferred.
• Minimum of 1-3 years’ experience of managing teams, budgets and direct service in a human
or social service role.
• Excellent verbal and communication skills that are clear, concise and timely.
• Excellent managerial skills
• Extremely proficient in Microsoft Office Suite or related software to the YWCA and program
specifications.
• Self-motivated and detail oriented
• Ability to evaluate a situation to identify weaknesses and possible solutions.
• Ability to build mutual relationships of trust and respect.
• Ability to understand other’s perspectives.
• Approachable, self-aware and open to new ideas.
• Possess critical thinking skills and consistently identifies, gathers and applies relevant
information to our work.
• Action oriented, able to set priorities, and make timely decisions.
• Highly organized and able to make and keep commitments (deadlines) and excel at workload
and time management.
• Ability to take initiative and is mission driven.
• Is professional and culturally sensitive.
• Possess enterprise wide thinking and strategic agility.
• Financial acumen.
• Demonstrates resiliency: is open to change, new perspectives, manages ambiguity, strives
for continuous improvements.
• Inspires team and co-workers and supports empowerment.
• Has presentation skills. Intellectually astute.
EDUCATION: Master’s degree preferred or Bachelor’s degree in Social Work, Non-Profit
management, child and family development, or related field.
Send resume to virizarry02@iwe.staugustine.edu
Include the title of this listing in your email