JOB
DESCRIPTION – HOUSING ADVOCATE
AGENCY OVERVIEW:
Apna Ghar provides critical, comprehensive, culturally competent services, and conducts outreach and
advocacy across communities to end gender violence.
POSITION SUMMARY:
Apna Ghar is seeking a case manager to
provide housing services to survivors of gender-based violence. Case managers
at Apna Ghar play a central role in implementing effective programs under the
guidance of senior programs staff. Case management is a core component of our
work and a case manager is primarily responsible for providing high-quality and
impactful support and services to our programs participants and those who seek
our services. This position focuses on housing but includes providing a wide
array of other services including crisis counseling, coaching, sharing relevant
information on rights and options, connecting to relevant resources, and advocacy
on behalf of program participants. The case manager will work in close
collaboration with staff and management across the agency to ensure program
goals are met. Results for this position will be measured against quantity,
quality and effectiveness of service delivery. This position reports to the
Program Coordinator who in turn reports to the Programs Manager.
RESPONSIBILITIES
INCLUDE:
·
Assist survivors of gender violence through
crisis management, safety planning, needs assessment, service planning, case
management and advocacy.
·
Assess housing needs, provide relevant and
useful information on rights and available options, and connect appropriately
to housing as well as other resources in and outside the project
·
Coach
clients using motivational skills to help them move along their service plan
objectives
·
Assess other service needs, provide relevant
and useful information on rights and available options, and connect
appropriately to resources that include education, employment, and health
·
Support clients with logistics management in
case of moving into new housing
·
Create,
maintain and update resources to ensure program and client success
·
Advocate
for clients with different
agencies as needed - law enforcement, social, medical agencies and other
institutions
·
Conduct outreach to ensure appropriate quantity of services
while ensuring high-quality in the overall program area
·
Effectively use data
and case management tools implemented
·
Maintain
file-keeping,
data entry, analysis, and reporting along with other administrative tasks
·
Prepare weekly
and monthly internal reports, and contribute to any other reporting processes,
as needed
·
Ensure all protocols
and performance standards are actively integrated into direct service
implementation, and services are standardized and consistent at all times
·
Foster
and sustain sharing and a collaborative environment to ensure client, program
and agency success.
Other responsibilities as assigned.
PREFERRED QUALIFICATIONS:
·
Bachelor’s
degree in social sciences, social work, psychology or related fields; or an
equivalent mix of experience and education is preferred
·
At
least 3 years of overall work experience in direct client services; case
management experience preferred
·
Experience working with diverse populations in
culturally competent settings
·
40-Hour
Domestic Violence certification and foundational
understanding of gender violence, gender issues, and cultural competency
·
Knowledge of local resources and services and
ability to network and collaborate with other orgs to access these
·
Strong experience in report writing for donors
is preferred
·
Excellent interpersonal and intercultural
communication skills; excellent oral communication skills and ability to participate in public events and
group settings; excellent conflict management and conflict resolution skills
·
Excellent organizational, analytical and
problem-solving skills
·
Excellent collaboration, teamwork and
teambuilding skills
·
Fluency
in a second language preferred
·
Willingness to accompany clients by public or
private transport
Submit resume and cover letter to virizarry02@iwe.staugustine.edu
Include the title of this listing in your email