The Hartford's Claims Centralized Operations Group is seeking a highly motivated individual to join their team. This role is responsible for providing support to the Claims organization.
WHAT ARE THE RESPONSIBILITIES OF THE POSITION?
- Assisting multiple lines of business with operations duties
- Analysis & resolution of both routine and complicated work requests
- Financial transaction processing and regulatory compliance
- Meeting & exceeding hard deadlines
- Business and IT project work
- Continuous process improvement
- New claim triage and assignment process
- May be required to assist with customer calls
QUALIFICATIONS:
We are looking for individuals with consistent high level of performance and achievement over career span as well as demonstrated efforts and achievement toward self-development. This position requires a dynamic individual to supplement a high performing team with excellent customer service acumen.
*This position will be in our Aurora, IL office*
The ideal candidate will also have the following qualifications:
- Must be consistently successful in their current position
- Self-motivated
- Excellent analytical aptitude
- Exceptional customer service skills - may be required to back-up phones in heavy volume situations from time to time
- Strong written and verbal communication skills
- Proven organizational abilities for a fluctuating and multi tasked environment
- Demonstrated ability to collaborate and work effectively with others
- Work independently when required
- Proficient in Microsoft Office applications
- Ability to learn complex software applications
- Able to lift boxes up to 35 lbs
- High School Graduate. College degree preferred
- Hours are Monday - Friday 8:30 AM - 5:00 PM CT. May require occasional overtime
- This position is located in our Aurora, IL office & you will be required to report / work in the Aurora office
Start date: TBD
Start time: 8:30AM - 5:00PM CT
Training hours: 8:30AM - 5:00PM CT
Work hours after training: 8:30AM - 5:00PM CT M-F
Send resume to virizarry02@iwe.staugustine.edu
Include the title of this listing in your email