Essential Duties and Responsibilities:
- Directs all services and placement needs (subsidized and unsubsidized), supervising program management and ensuring that high quality services are being provided.
- Oversees program and contractual outcomes and provides necessary reports to funders and Senior Director of Pathways to Success as required. Responsible for reporting activity to external stakeholders, including funders, and internal stakeholders, across multiple program areas.
- Develops and maintains key partnerships with employers, referring partners and others to achieve strategic outcomes benefiting participants
- Directs critical programmatic aspects including employment preparation, training, and placement of participants. Ensures that employment orientation, assessment and preparation utilize best practices and allows participants to succeed in the workforce.
- Hires, trains, supervise and evaluate program staff and may manage program managers. Responsible for ensuring that all staff provide services in accordance with the Heartland Alliance Philosophy of Care and understand and are aware of contractual obligations, program rules/manuals, applicable laws, etc.
- Ensures the implementation of organization and program/department policies and procedures. (e.g. personnel, financial, client eligibility, CARF-accreditation requirements, Standards of Professional Conduct, etc.)
- Contributes to the strategic plan for employment services within HHCS.
- Engages in resource development (prospecting, pre-submittal meetings/webinars, grant proposal development, etc.)
- Assists with the identification of underserved populations, works to establish needs assessments and helps to develop new service sites.
- Provides general management of budget with program leadership and financial staff.
- Responsible for ensuring program data quality, including complete and accurate data entry for all program activities, participant outcomes, service provision, etc.
- With the Managing Director, other program leadership and Donor and Community Relations, contributes to the development of proposals to secure government and private funding to support employment program and service activities.
- Attends internal and external meetings as required.
- Keeps current in field of employment services through professional development, committee work, coalitions and workshops. Represents Workforce Development services with external groups, such as Chicago Jobs Council and etc.
- Reads and comprehends contract requirements and develops logic models.
- Participates in quality assurance activities as required by organization, accrediting bodies and funders.
- Other duties as assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Bachelor’s degree and 4 years relevant experience. Experience leading a team preferred. Experience managing specifically SNAP Employment and Training, Transitional jobs, TANF Workfirst, WIA, JTED, sector-training or Bridge programs preferred.
Send resume to virizarry02@iwe.staugustine.edu to apply
Include the title of this listing in your email.